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Phone Support

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Live Chat

We're available 24/7 to assist you with sales, billing and basic technical queries. For more advanced technical questions, you should create a support ticket.

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Knowledge Base

We maintain a vast knowledge base full with articles, guides, how-tos, instructions, and answers to our client's most frequently asked questions.

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ticket support

Submit a Ticket

Drop us a few lines about the problem you're facing from our member area and we'll get back to you asap!

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Support Video

Video Tutorials

The links on this page are for video tutorials to provide definitive support for the many features and resources related to Gen X Web Hosting.

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Abuse or spam

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(Spam, Malicious, Illegal Use)

Department staffed 24/7, guaranteed response within 12 hours. Use our online abuse form to report an instance of abuse.

Network Check

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