KnowledgebaseHow can we help you?

1. Login to your client area.

2. Click on submit ticket in the menu bar.

3. Select the appropriate department:

     a. Technical: Raise a ticket in technical department for the service related issues (Technical).

     b. Sales: Raise a ticket in sales department for sales related queries of hosting service or domains.

     c. Billing: Raise a ticket in billing department for billing related queries.

     d. Abuse: Raise a ticket in abuse department for Placing Spam, Abuse, Phishing reports.

4. Fill the details along with the query/issue in the message box.

5. You will get a unique ticket id for future reference.

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